Shipping policy
At The Clark Collection, we strive to ensure your order reaches you promptly and safely. Please review our shipping policy below:
1. Shipping Destinations
Free UK Shipping.
Other shipping costs are calculated at checkout.
Please get in touch with us to discuss potential arrangements if your location is not listed.
2. Processing Time
Orders are always processed within 2 business days (excluding weekends and holidays) after receiving payment.
You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Methods and Costs
We offer standard shipping.
Shipping costs are calculated at checkout based on your location and selected shipping method.
4. Delivery Time
Delivery times vary depending on your location and chosen shipping method. Estimated delivery times will be provided during checkout.
5. Lost or Damaged Packages
The Clark Collection is not responsible for packages lost or damaged in transit. However, we will assist in filing claims with the shipping carrier if necessary.
6. Incorrect Shipping Information
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses.
If you have any questions or concerns about shipping, please contact us at info@clarkcollection.co.uk